{"id":4507,"date":"2024-09-27T06:19:56","date_gmt":"2024-09-27T06:19:56","guid":{"rendered":"https:\/\/new.twinpalmsserver.com\/surin-phuket-resort\/?page_id=4507"},"modified":"2025-10-01T12:53:13","modified_gmt":"2025-10-01T05:53:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.twinpalmshotelsresorts.com\/surin-beach-phuket\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan the hotel arrange special occasions or celebrations on the beach?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Beachfront weddings, celebrations and dinners can be arranged The Lazy Coconut, Catch Beach Club, Shimmer Beachfront restaurant; however, they are not permitted on public beaches.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the private pool suites completely private?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our Duplex Lofts and Penthouse Lofts with private pools offer completely privacy.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide babysitting services?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our front desk staff and Residence Host teams are happy to assist with babysitting information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Twinpalms Phuket have a sister hotel?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, our sister hotel, Twinpalms MontAzure Phuket, is located 10 minutes away on Kamala beach featuring beach front and sea view rooms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Twinpalms Phuket have information on James Bond and Phi Phi Islands?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, we operate our own luxury yacht to these destinations and more, as well as having contract partners for day trips.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow far is your hotel from Phuket International airport?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our hotel is located around 30-45 minutes from Phuket International Airport. With our airport limousine service, you can ensure your arrival and departure is in the utmost comfort and style.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen are your check-in and check-out times?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Check-in is from 2pm and check-out is by 12pm noon. Requests for early check-in or late check-out are subject to room availability upon arrival.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs your hotel family friendly?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Whilst our hotel mainly caters to couples and friends, we do have accommodation options which are perfectly suitable for families or those with older children.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes your hotel have interconnecting rooms?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, we have 16 balcony connecting rooms with 2 or 3 bedrooms, as well as 2 bedroom Duplex and Penthouse Lofts with private pools.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes your hotel offer a spa or massage service?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, Palm Spa offers an extensive range of massages, treatments and therapies, and is open from 11am to 9pm daily.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there meeting rooms available at your hotel?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We have 3 professional meeting room spaces in our hotel. Pleases contact Twinpalms Events for more information: book@twinpalmsevents.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Twinpalms Phuket pet friendly?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We regret to inform you that we are unable to accommodate pets. We apologize for any inconvenience this may cause and appreciate your understanding.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Can the hotel arrange special occasions or celebrations on the beach? Beachfront weddings, celebrations and dinners can be arranged The Lazy Coconut, Catch Beach Club, Shimmer Beachfront restaurant; however, they are not permitted on public beaches. Are the private pool suites completely private? Our Duplex Lofts and Penthouse Lofts with private pools […]<\/p>\n","protected":false},"author":1,"featured_media":655,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4507","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nTwinpalms Surin Beach Phuket | Best Price Guarantee<\/title>\n<meta name=\"description\" content=\"Nestled a short stroll from the soft sands of Surin Beach. A distinguished member of Small Luxury Hotels of the World, Twinpalms Surin Beach Phuket is a contemporary and tranquil sanctuary situated on the west coast. 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